At Porterbuddy, we value high ethical standards in everything we do, as well as those we collaborate with. We comply with all legislative standards in accordance with applicable laws and regulations, including in areas such as privacy, corruption and money laundering. We have zero tolerance for any criminal behaviour or activity. We also strive for the highest standards in all areas important to the industry we operate in:

Environment and sustainability

We aim to take the lead in environment and sustainability. The environment and sustainability are always at the forefront of our decisions, including in the assessment of our carbon footprint. We work to ensure that 100% of our "last mile" deliveries are zero emissions. In Norway, we will have achieved zero emissions by July 2022. We will develop and use new technology to optimize efficiency and sustainability.

HSE and work environment

We strive for a transparent and responsible corporate culture with a good working environment where we have a high degree of responsibility. Our transport assignments and distribution of goods at the terminal must be designed and arranged so that the logistic personnel and couriers have a safe work environment. Control measures will be initiated towards our suppliers to ensure that systematic HSE work is prioritized. Equally, we will prioritize those suppliers who have high ambitions and good results when it comes to health, environment and safety.

Wage and working conditions

Our courier partners (suppliers) shall be guaranteed a good and justifiable compensation for their services and good working conditions compared to standards in the transportation industry for applicable services. All couriers performing assignments for us must be employed by a Norwegian registered company. The suppliers we use should also have the requisite insurances in place for its couriers, appropriate for the damage and strain that may occur on goods, vehicles and personnel. We will inspect these matters on a regular basis.

Diversity, inclusion and privacy

We expect our business and those we collaborate with to contribute to diversity, gender balance and equality in all employee groups that are part of our expanding business. Equality as the basis for recruitment, career development and collaboration, and respect for privacy rights, will determine who we will prioritize to work with.

Trust, transparency and fair competition

Porterbuddy demands honesty, transparency and integrity in every part of our business. Our key business terms/terms and conditions are publicly available and accessible on our website. We shall also promote fair competition in line with good business practice and counteract any behaviour contrary to this, including refraining from giving or receiving any gift, commission, service or other benefits that are likely to affect our own or others’ behaviour in an improper manner.

Compliance

We will proactively work to ensure compliance with key standards in accordance with applicable laws and regulations as well as our own Code of Conduct. Our Code will be introduced at the start of every new collaboration and shall form an integral part of our binding agreements. The Code shall also be a part of any training we offer to our own staff as well as the staff of those we collaborate with. We also welcome feedback on our staff's compliance with the Code as well as the staff of those we collaborate with, and will facilitate feedback notifications, including the use of a notification channel. Any notifications received will be followed up within a reasonable time.

This Code of Conduct is part of Porterbuddy’s systematic work to ensure a good and ethical business execution and shall therefore be assessed regularly. The Code was most recently updated in November 2021. In the event of discrepancies, the Norwegian version shall prevail.

To submit a complaint or other relevant feedback, please contact us at varsling@porterbuddy.com.

If you prefer your feedback to be anonymous, please use this form.